In a major move to boost online efficiency and delivery speed, IKEA has acquired U.S.-based logistics tech firm Locus. Here's what you need to know:
IKEA acquired logistics tech firm Locus, aiming to simplify delivery operations, reduce global delivery costs by $117 million annually, and enhance customer experience through better tracking and flexible delivery windows.
Locus, valued at $300M in 2021, uses AI to automate route planning and order grouping, replacing IKEA’s manual logistics processes and piloting first in the U.S. and U.K.
Online sales have surged, now representing 28% of IKEA’s total retail sales in FY 2024, more than doubling from 11% in 2019.
Locus will operate independently post-acquisition, continuing to serve other clients beyond IKEA.
IKEA is known for offering a wide range of well-designed, high-quality, and practical furniture and home accessories at affordable prices, bringing everything a home needs together under one roof.
IKEA offers affordable, well-designed furniture and home accessories that combine style, quality, and functionality for every home.
Not a customer yet, and want to use Charm to build a pipeline of qualified brands and contacts? Book a demo with Charm today.