Brands have new requirements for their 3PL partners. In this report, Manifest surveyed 500+ people working at consumer brands that regularly ship packages to customers to learn more about their needs in a 3PL. Here are the highlights:
- Not being able to meet the needs of a growing business is the #1 reason brands terminate their 3PL
- 63% of brands join a new 3PL because they were allowed to visit the warehouse in-person
- The #1 reason brands join a new 3PL is a tie between shipping carrier rate competitiveness and sustainable packaging offers
“Having the right data to find the best brands & 3PL providers is key to saving time and growing sales.”
Jim Phillips, VP of Charm.io
2023 Annual 3PL Gold Standard Report
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