DTC News and Insights

Leverage Charm for Enhanced CRM Enrichment and Lead Scoring

Written by The Charm Team | May 11, 2023 2:44:53 PM

The world of sales and marketing is dynamic, with innovative strategies constantly emerging to help teams nurture leads, close deals, and build customer relationships. One such game-changing strategy involves enhancing your CRM system with powerful, targeted data. That’s where Charm comes in.

Enrich Your CRM with Charm

Your CRM is undeniably the cornerstone of your sales and marketing efforts. It’s the central hub where you manage leads and convert them into loyal customers. But imagine if your CRM could offer more in-depth insights about your leads. That’s exactly what Charm enables with its CRM enrichment capabilities.

By integrating Charm with your CRM, you can access a wealth of valuable information about millions of DTC brands and products. This includes details such as company size, revenue, technology stack, and much more, which are not typically available in conventional CRM systems. These enhanced insights can help you better understand your leads, allowing you to customize your approach and connect more effectively.

In fact, the customer marketing platform Okendo benefits from Charm.io’s seamless integration with Hubspot. This enables the team to run Charm.io continuously in the background to enrich the data that they have on prospects and leads within their system. When Okendo runs special campaigns to expand its database, the team relies on Charm.io to create a list of target companies that are not already in their Hubspot system.

Supercharge Your Lead Scoring

Beyond CRM enrichment, Charm can also help you create or enhance your lead scoring process. If you’re not familiar, lead scoring is a strategy used to rank prospects based on their perceived value to your organization. This score helps prioritize which leads to engage with, ensuring your efforts are invested wisely.

Charm elevates this process with innovative Growth, Success, and Sophistication scores. These algorithmic, multidimensional rankings assess the potential of each lead based on an array of factors including historical growth, estimated revenue, social media presence, online traffic, and more.

Charm also works with many clients who pull Charm data into their warehouses to supercharge their lead scoring through API or S3 access. These data warehouses are a powerful tool for aggregating client and prospect data to build accurate lead scoring models and customized reports. Having Charm’s insights within these data warehouses makes them even more valuable. Clients gain deeper insights into their business and make more informed decisions, ultimately driving greater efficiency and engagement with their outbound efforts. If you’re interested in learning more about how Charm can help you optimize your lead scoring efforts, please reach out to our Customer Success team at cs@charm.io.

How to Harness the Power of Charm

To unlock the full potential of Charm for CRM enrichment and lead scoring, follow these steps:

  1. Charm and CRM Integration: Link Charm to your existing CRM. This will allow for data and insights to be automatically synced with your CRM.
  2. CRM Data Enrichment: Utilize Charm to gather detailed information about your leads. Add this data to your CRM for a comprehensive understanding of each lead.
  3. Implement Charm’s Scoring Metrics: Incorporate Charm’s Growth, Success, and Sophistication scores into your lead scoring model. These scores will help you assess each lead’s potential more accurately and prioritize effectively.
  4. Personalize Your Approach: Use the enriched CRM data and Charm’s scoring metrics to customize your interactions with each lead, improving your chances of success.

Charm offers you an advanced, potent tool to amplify your CRM and lead scoring practices. Harness its capabilities to boost your sales and marketing efforts to new heights today. Get started with a free Charm account here and attend our upcoming Charm 101 webinar to hear from our Customer Success Managers about how to build the perfect pipeline and find DTC insights.