June 26, 2025
In this episode, Alex Nitsenzon, CEO of Charm, takes us behind the scenes of a lean SaaS company that's quietly revolutionising how e-commerce data is collected, categorised, and actioned.
But this conversation isn't just about e-commerce—it’s a playbook for SaaS companies building in complex, data-rich markets.
From AI-powered classification systems to scoring models that distil messy signals into clarity, Alex shares how his 22-person team scaled a sophisticated intelligence platform without bloated headcount or over-engineered sales.
Key takeaways for SaaS leaders:
Whether you’re scaling with a lean team, refining your ICP, or hunting for better signal in your GTM motion—this episode delivers practical, founder-tested strategies you can run with.
It’s not about watching the market—it’s about listening to it intelligently.
Listen on Spotify now